" The "damage" was a speck on the fender the size of a grain of sand. They attempted to point to another mark on the car that i rubbed off easily with my finger. It was bird feces. They charged me 40 dollars. I also spent much more on the rental than I was initially quoted.
The worst was the unexpected pricing. I will be filing a dispute claim with Alamo today because of the excessive charges that built up throughout the rental process, resulting in over $525.00 for a 4 day rental of a small Jeep. Unacceptable.
Desventajas: I arrived later than the time that I had booked the car for and they had given it away and had no alternatives. I had to go elsewhere and pay a lot more. My fault maybe, but they should be clearer about the policy.
Desventajas: The people at the rental place claimed I put a tiny scratch on the car. The car was new but the initial inspection was at night and not thorough so there was no proof that I was responsible for the "damage.
Desventajas: We have rented cars several times at Cancun, so we know how the insurance cost works. You make your reservation and plan on paying roughly double merienda the liability insurance is added in. Always decline the collision insurance, since it is covered by our credit card. This was our third time renting from Europcar.
Ventajas: Car was comfortable and functioned properly, although it was missing a button on steering wheel
Hola yo estaba igual.... me decidi x avant una semana con todos los seguros deducible 0 y no te bloquean la polímero a 255 dolares un i10 me contestaron inmediatamente agregue la entrega y devolucion en el hotel x 40 mas Voy en junio espero q sea todo asi no obstante les contare a mi regreso ...Saludos!!!
Desventajas: The ag ncy upon arrival decided not to honor our booking and offer us either to do a new booking 30 usd more than what was initially confirmed or they would not give us the car.
Desventajas: The man who rented to us at the Tulum outlet (Elias) was extremely rude and condescending. I never complain but this was beyond anything I had experienced before. The car we were given did not start after two days and we had to take it back. Elias was not there when we switched cars but we were told to see him for a refund on all of the efluvio we had put in the car that was no longer starting. The night we dropped off the car that wouldn't start, the man working there couldn't even move the car because the starter was so dead.
Desventajas: They renta de autos en cancun mexico gave us the wrong car and then charged the difference in fare upon return for their mistake.
00! That's huge jump in price, but when I returned home, the total bill on my credit card was $604.00 because Firefly when they quoted me the bill, they did so at an exchange rate that was not Verdadero, it was actually more. I would not rent here ever again!
Desventajas: They gave us the wrong car and then charged the difference in fare upon return for their mistake.
Desventajas: Deberían informarnos referente al cargo obligatorio por seguro en contra de terceros cuando se reserva . Pero igual no fue costoso. Ace
Les cuento que llegue hogaño a Cancun. Hice reserva en avis previamente y al llegar al aeropuerto la atención fue sumamente expedita.